Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. The website provides general information about the supply of dialysis consumables by Dialysis Supplies Direct to registered renal units in South Africa.

The content on this website is intended for business and facility procurement use only. It is not offered to members of the public for personal purchasing, and nothing on this website creates a right to purchase products directly as an individual patient, family member or caregiver.

The website is for lawful use only.
Supply is intended for registered renal units only.
Website content is informational and subject to change without notice.

Permitted use of this website

You may use this website to learn about available product categories, delivery areas and ordering arrangements, and to send a business enquiry through the contact form. You may not use the website in any way that interrupts its operation, attempts unauthorised access, or interferes with other users.

You agree not to upload, submit or transmit any material that is unlawful, misleading, defamatory, harmful, or that contains malicious code. You also agree not to use any automated method to copy, scrape or extract website content without prior written permission.

Do not misuse forms or submit false business details.
Do not attempt to bypass security or access restricted areas.
Do not copy substantial content for republication without consent.

No medical or clinical reliance

This website does not provide medical advice, clinical guidance, treatment recommendations or patient-specific product selection. Product references are general descriptions for procurement and stock planning purposes within registered renal units.

Nothing on this website should be relied on as instructions for use, infection control protocol, prescribing guidance, patient suitability advice or emergency support. Clinical decisions, facility protocols and any use of consumables remain the responsibility of appropriately qualified healthcare professionals and the relevant renal unit.

Enquiries, availability and supply

Submitting an enquiry through the website does not create a contract, confirm product availability or guarantee delivery times. Any supply arrangement is subject to order acceptance, verification that the buyer is a registered renal unit, and any separate trading terms that may apply between the parties.

References to next-day courier to major centres and scheduled deliveries further afield are general service descriptions. Actual dispatch and delivery may be affected by cut-off times, public holidays, courier route schedules, weather, road conditions, power cuts, and access procedures at receiving facilities.

Website enquiries are requests for contact, not confirmed orders.
Supply may be limited to approved business customers.
Delivery timing may vary by destination and operational conditions.

Privacy and POPIA

When you use the contact form, personal information may be collected, such as your name, role, organisation, location and contact details, together with the contents of your enquiry. This information is processed for legitimate business purposes, including responding to enquiries, assessing whether supply is appropriate for a registered renal unit, record keeping, and related operational communication.

Personal information will be handled in a manner consistent with the Protection of Personal Information Act, subject to the operator's legal duties and rights. By submitting information through the website, you confirm that the information provided is accurate and that you have authority to share it where you act on behalf of a renal unit or other organisation.

Reasonable steps are taken to protect information submitted through the website, but no internet transmission or storage method can be guaranteed completely secure.

Intellectual property, liability and governing law

Unless otherwise stated, the text, layout, graphics and other content on this website are owned by or licensed to the operator and are protected by applicable intellectual property law. Use of the website does not transfer any ownership rights to you.

To the fullest extent permitted by law, the operator excludes liability for loss or damage arising from website use, temporary unavailability, inaccuracies, third-party interference, or reliance on website content. This includes direct and indirect loss, except where liability cannot lawfully be excluded.

These terms are governed by the laws of South Africa. Any dispute connected with the website or these terms will be subject to the jurisdiction of the South African courts, unless applicable law requires otherwise. If any term is found unenforceable, the remaining terms will continue to apply.